Shipping policy
At SpaceNest, we believe shopping for practical home organization solutions should be simple, convenient, and affordable.
That's why we offer free worldwide shipping on every eligible order, with an estimated delivery timeframe of 7–10 days.
Please review our shipping information below.
1. Free Worldwide Shipping
SpaceNest provides complimentary standard shipping to supported destinations worldwide.
Shipping Cost: FREE
There is no minimum order value required to qualify for our standard free shipping offer.
Customers will not be charged standard shipping fees at checkout for eligible destinations.
If a destination cannot be serviced, we will notify you and arrange an appropriate resolution.
2. Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
This estimate applies to orders shipped to destinations supported by our delivery partners.
Actual delivery times may vary depending on the destination, customs procedures, local carrier operations, and other external circumstances.
Delivery estimates are not guaranteed arrival dates.
3. Order Processing
Orders are generally prepared for shipment within 1–2 business days after successful payment verification.
Processing includes:
Order confirmation
Payment verification
Product preparation
Packaging
Shipment coordination
Processing may take longer during holidays, promotional periods, or periods of unusually high order volume.
The 7–10 day delivery estimate refers to the anticipated shipping and delivery period and may be affected by processing delays.
4. Order Confirmation
After placing an order, customers will receive an order confirmation email at the address provided during checkout.
Please review the confirmation carefully.
If any order information is incorrect, contact us promptly at:
support@SpaceNest.space
5. Shipping Confirmation and Tracking
When your order is dispatched, we will provide shipment confirmation and tracking information when available from the carrier.
Tracking updates may take some time to appear after shipment.
If you have difficulty tracking your order, please contact our support team.
6. International Shipping
We welcome customers from around the world.
International deliveries may be subject to customs inspections, import regulations, and local delivery procedures.
Shipping availability may vary by destination due to carrier limitations, legal restrictions, or other operational considerations.
We will contact customers if an order cannot be shipped to the provided destination.
7. Customs Duties and Import Taxes
Although standard shipping is free, international orders may be subject to import duties, taxes, or customs fees imposed by the destination country.
Unless otherwise stated at checkout or required by applicable law, these government-imposed charges are the responsibility of the recipient.
SpaceNest does not control customs assessments or local import requirements.
Customers are encouraged to review their country's import regulations before ordering.
8. Shipping Delays
While we work to provide timely delivery, occasional delays may occur due to:
Customs inspections
Weather conditions
Transportation disruptions
Public holidays
Carrier processing delays
Incorrect or incomplete shipping information
Events beyond our reasonable control
If your shipment is significantly delayed, please contact our support team for assistance.
We will work with the shipping provider to investigate and determine an appropriate resolution.
9. Incorrect Shipping Addresses
Customers are responsible for providing complete and accurate shipping information.
If you notice an address error after placing an order, contact us immediately.
We will attempt to update the address before shipment, but changes cannot always be guaranteed once an order has been dispatched.
10. Lost or Missing Packages
If tracking information indicates that your package has been delivered but you cannot locate it, please check the delivery location and contact us.
If a shipment is confirmed lost in transit, we will investigate and offer an appropriate resolution, which may include a replacement or refund.
Your statutory consumer rights remain unaffected.
11. Damaged Packages
If your package arrives visibly damaged, please inspect the contents carefully.
If any products are damaged, defective, or missing, contact us with your order number and photographs, if available.
We will review the issue and assist you under our Return & Refund Policy.
12. Multiple Shipments
Some orders may arrive in separate packages due to product availability, packaging requirements, or fulfillment arrangements.
When this occurs, additional shipment information will be provided when available.
There are no additional standard shipping charges for split shipments under our free shipping offer.
13. Returns and Refunds
SpaceNest offers free returns and refunds within 30 days of delivery for eligible purchases.
For more information, please review our Return & Refund Policy or contact our customer support team.
14. Contact Information
For shipping questions, tracking assistance, or delivery concerns:
SpaceNest
1856 Jicarilla Dr.
South Lake Tahoe, CA, United States
Email: support@SpaceNest.space
Phone: +1 (530) 314-9479
Website: https://SpaceNest.space
Thank you for choosing SpaceNest. We look forward to helping you create a more organized and comfortable home.